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FREQUENTLY ASKED QUESTIONS
Quick answers about our candles, orders, and the petal program.
Frequently asked questions
Soy Wax & Candle Care
Custom Orders
Petals Rewards
Orders & Shipping
Every Blaq Rose candle is hand-poured in small batches using 100% soy wax and blended fragrance oils.
Soy is plant-based, renewable, and burns slower than paraffin, so your candle lasts longer. It also holds fragrance beautifully. Paraffin is a petroleum byproduct. Both are popular, but we love soy for how it burns and how it looks.
8 oz Candle48 to 64 hours2.5 oz Candle15 to 20 hoursWax Melts (6oz)48 to 72 hours
That's called frosting, and it's totally normal with soy wax. It's cosmetic only and doesn't affect the burn or the scent.
Those are wet spots, caused by the wax shrinking as it cools. Also totally cosmetic and completely normal.
Tunneling usually happens when the first burn is too short. Let the wax melt all the way to the edges the first time you light it, and keep burning to a full melt pool each time after that. If it's already tunneled, a gentle reset can help. Reach out and we'll walk you through it.
Trim the wick to about ¼ inch before every burn (⅛ inch for wood wicks, like our Slow Burn Collection)Burn for no more than 4 hours at a timeKeep it away from drafts, so it burns evenlyStop burning when about ½ inch of wax is leftLet it cool fully before moving itNever leave a burning candle unattended, and keep it out of reach of kids and pets
Add a few melts (or a lot, just don't overfill and leave room for transition from solid to liquid) with the included scoop to your wax warmer, Light your tealight or turn it on, and let the scent fill your space. When you're ready for a new scent, let the wax cool and solidify, pop it out, and start fresh.
We use a higher fragrance load than many candles, so you get a rich, layered scent that fills your space.Our scents are blends of multiple fragrance oils, and soy wax lets them bloom gradually as your candle burns. Give it a full melt pool on the first burn to get the best scent throw.
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